Legal Information
At Manna Basket, we value the trust you place in our community. These documents outline how we protect your data, govern our services, and ensure a fair experience for everyone.
Last Updated: August, 2026
Privacy Policy
Your privacy is at the heart of our community. This policy explains what information we collect and how we use it to serve you better.
1. Information We Collect
We collect information you provide directly to us when you join our waitlist, subscribe to our newsletter, or participate in any interactive features of our pre-launch website. This may include your name, email address, and phone number.
2. How We Use Your Information
Manna Basket uses the information we collect to notify you when we launch, send you pre-launch updates and exclusive early access offers, and keep you informed about our progress. We use your email to send you service-related notices and market updates. You can always control these settings by clicking the unsubscribe link in any email we send you.
3. WhatsApp Communications
If you provide your phone number, you may be added to our WhatsApp Community to receive exclusive pre-launch updates, early access offers, behind-the-scenes content, and launch notifications.
You can leave the WhatsApp Community at any time by:
- Replying "STOP" to any WhatsApp message from us
- Leaving the group via WhatsApp settings
- Emailing us at support@mannabasket.co.uk with "Unsubscribe WhatsApp"
Please note that WhatsApp is operated by Meta Platforms, Inc., and their privacy policy also applies to your use of WhatsApp. You can view their privacy policy at facebook.com/policy.php.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share information with service providers who perform services on our behalf, such as email marketing platforms (e.g., Mailchimp), WhatsApp Business API, and analytics tools (e.g., Google Analytics), but only to the extent necessary for them to provide those services.
We may also disclose your information if required by law or to protect our rights.
5. Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to marketing communications
- Withdraw consent at any time
To exercise any of these rights, please email us at support@mannabasket.co.uk. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
6. How Long We Keep Your Data
We will keep your waitlist information until you unsubscribe or until we launch our platform. After launch, your data will be transferred to our main platform (if you choose to create an account), or deleted if you do not wish to continue.
7. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Cookies
Our website uses cookies to improve your experience. For full details about the cookies we use, please see our Cookie Policy below.
9. Children's Privacy
Our service is intended for users aged 18 and above. We do not knowingly collect information from anyone under 18. If you believe we have collected information from a child, please contact us immediately at support@mannabasket.co.uk.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@mannabasket.co.uk.
Terms & Conditions
Important Notice
Manna Basket is currently in the pre-launch phase. These Terms & Conditions apply to your use of this "coming soon" website and your participation in our waitlist.
Full Terms & Conditions for ordering, delivery, marketplace services, Partners (vendors), and Drivers will be published when we officially launch our platform on a separate website.
By joining our waitlist, you agree to be notified when we launch and to receive updates via email and/or WhatsApp.
1. Acceptance of Terms
By accessing or using the Manna Basket pre-launch website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. About Manna Basket
Manna Basket is a world foods and grocery online marketplace that will connect customers with local shops, local specialty grocery stores and local international food providers. We are currently building our platform and preparing to launch.
Our tagline is: Local Shops | World Foods | Delivered
3. Use License
Permission is granted to view and interact with the content on Manna Basket's pre-launch website for personal, non-commercial use only. This is the grant of a limited license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose
- Attempt to reverse engineer any software or systems on the website
- Remove any copyright or proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Manna Basket at any time.
4. Waitlist Participation
By joining our waitlist, you agree to receive notifications about our launch, including:
- Email updates about our progress, launch date, and early access offers
- WhatsApp messages with exclusive behind-the-scenes content, special promotions, and launch announcements
You can unsubscribe from email updates at any time by clicking the unsubscribe link in any email we send. You can leave our WhatsApp Community at any time by replying "STOP" or leaving the group.
We do not guarantee:
- A specific launch date (dates are estimates and subject to change)
- That all waitlist members will receive early access (early access may be limited)
- Any particular features or services at launch (our platform is subject to change during development)
5. Service Availability and Changes
Manna Basket is currently in development. We reserve the right to:
- Modify, delay, or cancel the launch without prior notice
- Change features, services, or pricing before or after launch
- Discontinue the pre-launch website at any time
You agree that Manna Basket will not be liable to you or to any third party for any modification, delay, suspension, or discontinuance of the pre-launch website or launch plans.
6. No Transactions
This pre-launch website does not currently offer any products or services for sale. No transactions, orders, or payments are processed through this website. When we launch, you will be able to access our full marketplace platform on a separate website where full Terms & Conditions for transactions will apply.
7. Intellectual Property
"Manna Basket" and all associated branding, logos, taglines (including "Local Shops | World Foods | Delivered"), graphics, and content on this website are protected by intellectual property rights. You may not:
- Use our name, logo, or branding without prior written permission
- Copy, reproduce, or distribute any content from this website
- Create derivative works based on our content
- Use our intellectual property for commercial purposes
8. User Conduct
You agree not to:
- Use the website for any unlawful or fraudulent purpose
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the website or servers
- Transmit any viruses, malware, or harmful code
- Collect or harvest information about other waitlist members
- Impersonate Manna Basket or any other person or entity
Violation of these rules may result in removal from the waitlist and termination of access to the website.
9. Third-Party Links
This website may contain links to third-party websites (such as our social media profiles or partner websites). We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing third-party links is at your own risk.
10. Disclaimers
This pre-launch website and all information provided are on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
We do not guarantee that:
- The website will be uninterrupted, secure, or error-free
- Information on the website is accurate, complete, or up-to-date
- Any particular launch date will be met
- The platform will launch with specific features or services
11. Limitation of Liability
To the fullest extent permitted by law, Manna Basket will not be liable for any damages arising from:
- Your use of or inability to use this pre-launch website
- Any delays or changes to our launch plans
- Any errors or omissions in website content
- Any unauthorized access to your information
- Any other matter relating to this pre-launch website
Nothing in these Terms limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded under UK law
12. Privacy and Data Protection
Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information. By using this website, you consent to our data practices as described in our Privacy Policy.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. We will notify you of any significant changes by email or by posting a notice on the website. Continued use of the website after changes constitutes your acceptance of the updated Terms.
14. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer residing in Scotland or Northern Ireland, you may bring proceedings in your local courts.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Manna Basket regarding your use of this pre-launch website.
17. Contact Us
If you have any questions about these Terms & Conditions, please contact us at support@mannabasket.co.uk.
Cookie Policy
Manna Basket uses "cookies" to help personalize your online experience and improve our website. A cookie is a small text file that is placed on your device (computer, phone, or tablet) by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer.
What Are Cookies?
Cookies are widely used to make websites work more efficiently and provide information to website owners. They help us understand how you use our website so we can improve your experience.
Types of Cookies We Use
We use the following types of cookies on our pre-launch website:
check_circle 1. Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- Secure login and account access (when available)
- Remembering your cookie preferences
- Website security and fraud prevention
You cannot opt out of essential cookies as they are required for the website to work.
tune 2. Functionality Cookies
These cookies enhance your experience by remembering your choices and preferences, such as:
- Your preferred language
- Your location (to show relevant information)
- Whether you've visited the website before
analytics 3. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to track:
- Which pages you visit
- How long you spend on each page
- What device and browser you use
- How you found our website
This information helps us improve the website and understand what content is most interesting to our visitors.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout
campaign 4. Advertising/Marketing Cookies
We may use advertising cookies to show you relevant offers and promotions when you visit other websites. These cookies may be set by third parties such as:
- Facebook Pixel (to track conversions from our Facebook ads)
- Google Ads (to show you relevant advertisements)
These cookies are only set with your consent via our cookie consent banner.
share 5. Third-Party Cookies
Some cookies on our website are placed by third-party services:
- Google Analytics – to analyze website traffic (privacy policy: policies.google.com/privacy)
- Facebook – to track ad performance (privacy policy: facebook.com/policy.php)
- Mailchimp – to manage our email waitlist (privacy policy: mailchimp.com/legal/privacy)
We do not control these third-party cookies. Please review their privacy policies for more information.
Managing Your Cookie Preferences
On Our Website:
When you first visit our website, you will see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies (only essential cookies will be set)
- Customize your cookie preferences
You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer of our website.
In Your Browser:
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
If you choose to decline cookies, you may not be able to fully experience all features of the Manna Basket website.
For more detailed instructions, please visit your browser's help section.
Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, our website does not respond to DNT signals. However, you can control tracking through your cookie preferences and browser settings as described above.
How Long Do Cookies Last?
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period (ranging from hours to years, depending on the cookie)
You can view the duration of specific cookies by checking your browser's cookie settings.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Please check this page regularly for updates.
Contact Us
If you have any questions about our use of cookies, please contact us at support@mannabasket.co.uk.